Heraklion, Greece (ip-192.com): 95 percent of all email send today is Spam, according to a report published by the European Network and Information Security Agency. “Spam remains an unnecessary, time consuming and costly burden for Europe. Given the number of spam messages observed, I can only conclude more dedicated efforts must be undertaken,” said Executive Director Dr. Udo Helmbrecht. “Email providers should be better at monitoring spam and identifying the source. Policy-makers and regulatory authorities should clarify the conflicts between spam-filtering, privacy, and obligation to deliver.”
In 2009 Enisa launched an Anti-Spam Measures survey, asking e-mail service providers in Europe about the measures they take to combat spam in their networks. This survey provides a view of how the fight against spam has evolved since the last survey two years ago, according to the agency.
The survey aims to determine how e-mail service providers are combating spam on their networks. Enisa hopes that the report helps service providers to learn from their peers throughout Europe and aid the industry’s understanding and development of best practices in the fight against spam.
Some of the key findings:
- Less than 5% of all email traffic is delivered to mailboxes;
- most mail providers not only take care of protecting their customers from receiving spam, they also avoid sending spam to others;
- 70% of respondents consider spam extremely significant or significant for their security operations;
- Over 25 percent of all respondents had spam accounting for more than 10 percent of their helpdesk calls;
- Among very small providers, 25 percent of respondents allocate anti-spam budgets of over Euro 10.000 ($14.146) per year;
- 33 percent of very large providers dedicate anti-spam budgets over Euro 1 Million ($1.414.600) per year;
- Fighting spam has reached a certain level of maturity;
- ISPs are using various kinds of measures: technical, awareness, policies and legal framework. Blacklists are the most commonly used anti-spam tool. On average respondents used five kinds of measures to combat spam;
- ISPs consider spam prevention as a competitive advantage to attract and retain customers. However, spam itself is not a critical factor for ISP’s.
The survey report with detailed information about the measures is available for download here.
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